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TROY — Christopher O’Conner is manager of S&B Flooring and loves to help people create their dream home. O’Conner has eight years of flooring experience when previously the business was called Oscar’s Flooring.
S&B will celebrate two years of service on July 2, after Bill Miller of Towanda (formerly of Troy) bought it in 2018. Miller was the head installer for Oscar’s for many years. S&B is named after Miller’s daughters, Sadie and Brooke.
S&B Flooring offers area rugs, carpeting, ceramic/porcelain, flooring accessories, installation materials, laminate flooring, LVT/LVP, mats/runners, natural stone floors, specialty floors, underlayment, vinyl/resilient, waterproof flooring, wood flooring and more.
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“If it can be tiled, we tile it,” said O’Conner. “We now offer full kitchen and bathroom remodels, which a lot of people don’t realize.”
S&B is not limited to flooring. They also carry cabinetry, countertop surfaces, paints and coatings, plumbing fixtures, sealers and finishers, tools and more.
Finding the perfect product that doesn’t ‘break the bank’ is very important to O’Conner and S&B Flooring. O’Conner says he has no issue working with any budget.
Schluter is a finishing and edge-protection profile for tiled edges and outside corners of tiled surfaces. It’s one aspect of the business O’Conner says they keep current on, with installation techniques for waterproofing showers.
“They go very in-depth hands-on training to keep us up to date on installing it,” he said. “We are always try to stay on top of it and be on the top of our game for our customers. It’s also what we prefer to use before anything else. We are a certified Shluter dealer.”
S&B is ADA compliant, which means they are helpful with installing showers for people with disabilities.
“We can do completely curbless, to help older people get into the shower.”
O’Conner says S&B does a lot of work with Martha Lloyd and Futures as well.
“It’s very important to help them change what showers they had to comply with ADA regulations.”
With O’Conner, communication is important.
“If we run into something unforseen in a client’s project, we stop what we are doing, let the client know, and recommend how to proceed, and do what the client asks.”
Project completion times can range depending on the project. Some clients only ask for flooring, while others ask for a complete remodel.
O’Conner also works with other flooring/hardware companies in the area to make sure customers still get the best price and don’t have to travel far to get it. He says he often works with Hoover’s and companies in Athens and Sayre as well.
“We try to stay close-knit with surrounding companies for this reason, if I don’t offer something I will send a customer to Hoover’s and they will do the same for me. I sell cabintry the same prices as Rynone in Sayre that way someone in Troy doesn’t have to drive to Sayre.”
O’Conner is even committed enough that if he doesn’t have what a customer is looking for, he will go to Sayre and get it and reschedule the appointment with the customer so that he does have it.
“I want to help a customer and make it as easy as possible for them because let’s face it, remodels are not fun for most homeowners and it gets stressful,” said O’Conner, who says he strives to be a “one stop shop.”
He says they also take pride on their work, making sure everything is installed correctly the first time and to code.
“When we get into a project, we make sure it’s done right.”
S&B Flooring is still taking clients and will comply with COVID-19 social distancing recommendations. They will service those within a two-hour radius of drive time, including some of New York, Bradford County, Tioga County, Sullivan County, Lycoming County, and more.
“We do free quotes and measures,” said O’Conner. “Everything we sell, we have contractors for.”
S&B offers 0% financing through Synchrony Bank. Customers can apply through the store or on the bank’s website.
For more information, go to www.sandbflooringandtile.com, call 570-870-2022, email O’Conner at [email protected] or stop in at their location at 9264 Route 6 in Troy. Hours of operation are Mondays, Wednesdays and Fridays 9 a.m. to 6 p.m., Tuesdays, Thursdays 9 a.m. to 5 p.m. and Saturdays 10 a.m. to 4 p.m. They are closed Sundays. Appointments can be made for after hours.